Isicoms strategy is to use the latest technology to develop their business. With Applitron's integrated webshop solution, IsiCom has increased its competitive advantages. In order to streamline the picking process, Isicom uses Applitron's delivery application, Adelivery. Since 2013, Isicom
To meet the needs of the customers, the results landed in the site Isicom.se which is their business site, but it also serves as a webshop for corporate customers.
At isicom.se, all company information and information about all products from Plantronics, Evoko, Embrava, and Unisynk are presented. Isicom.se also serves as a webshop for corporate customers who, on login, gain access to, among other things, customer-friendly prices, real-time payroll rates, order history, invoice history and, of course, integrated ordering.
Isicom has over 300 resellers in varying sizes. With Isicom's "large" customers, it is not uncommon that there are several different buyers who place the orders. To keep track of the purchasing staff at the various offices that are linked to the main company, the Applitron administration module is used. With the help of the administration module, the Purchasing Manager that controls the main customer can keep track of all purchasers connected to the main customer. The main customer can assign different types of permissions to the different purchasers. For example, allow login, view entire company order history show only buyer's order history, view entire company invoice history, show only the buyer's invoice history generate a new password to buyer or close accounts.
In order to streamline the work in their warehouse, Isicom was one of the first company to start with the Adelivery project. While implementing Adelivery during the summer of 2017, Isicom expanded their warehouses that are connected to their office. The expansion of the warehouses opened up for a brand new fast picking area, with each shelf clearly marked with ID and content. In the middle of the warehouse a storage station with a storage computer can be found, equipt with a dedicated Standard ERP client, a printer and freight label printer.
The warehouse staff at Isicom will throughout the day get digital picklists sent to their tablets by the sellers inside the office. In essence, all Isicom's articles are labelled with barcodes for EAN number, serial number and packaging number. This makes it easy for the warehouse staff to scan the items that automatically count off from the current digital order list. When an order is ready and packed, the delivery is returned to the business system with the status "Approved" and "Ship with Unifaun". This means that the warehouse staff with a few touches of a button on the tablet will get the freight booked, which in turn triggers the printing of the delivery slip and shipping note to the packing station. The implementation of Adelivery is expected to save Isicom from hiring additional warehouse personnel.
Standard ERP: 13 dedicated users
Implementation includes: Support, Development, Consultancy and Operation: Applitron Datasystem AB
Modules: Accounting, Billing, Supplier, Quotation, Purchase, Order, Stocks, Email, HAL, Webshop, Wide Area Network, Price Modeling and Webshop & CMS.